
Operations Director
Director of Operations at a 1981-founded company, with 5 years of deep expertise in cross-border e-commerce focused on the North American market. Proficient in data-driven product selection, refined account incubation, and end-to-end bestseller development, having led multiple new accounts from 0 to 1 launch and successfully launched over 20 Best Seller products across highly competitive categories including auto parts, home goods, and outdoor gear. Centered on user needs, built a closed-loop growth system through listing optimization, integrated on-site and off-site traffic strategies (SEO + CPC + social media), and supply chain collaboration, maintaining a perfect record of zero account suspensions. Pioneered a "multi-account matrix + differentiated product selection" strategy that drove a 300% YoY sales increase; spearheaded a new auto parts account to achieve consecutive monthly sales doublings, while outdoor product lines consistently dominated Best Seller rankings.
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